FAQ
Common questions, direct answers.
Getting Started
Onboarding takes 2–4 weeks. We absorb your rent roll, vendor contracts, insurance policies, debt stack, and historical financials. You sign one management agreement. By Week 4 the dashboards are live, bookkeeping is current, and the first vendor re-quote cycle has started.
Industrial, flex, and small commercial — the asset classes we operate ourselves through Tiber Capital. We focus on the I-85 corridor across South Carolina and North Carolina: Spartanburg, Greenville, Columbia, Charleston, Charlotte, and Raleigh.
All 13 bundled services: AI bookkeeping with CPA sign-off, wealth and portfolio intelligence, tenant health monitoring, competitive vendor quoting, insurance arbitrage, capital planning, debt monitoring, semi-annual valuations, property tax appeal identification, Trimly robotic mowing access, in-house upfit services, CPA tax partnership, and Lyons brokerage integration. No tier system, no add-ons for the intelligence layer.
We typically engage with owners holding at least 20,000 SF of industrial or flex space, or a small commercial portfolio with combined NOI above $200K. Smaller properties are evaluated case-by-case.
Financial Services
TIN agents categorize every transaction the day it hits the operating account and reconcile bank feeds automatically. A licensed CPA reviews and signs the financial statements every month. You receive GAAP-quality statements by the 5th business day after month-end — and the live dashboard updates continuously in between.
You don’t need a separate property-side CPA. The Tiber CPA partnership handles cost segregation, depreciation strategy, K-1 production, and partnership returns. If you have a personal CPA you already work with, we collaborate directly — they get clean, audit-ready books and don’t have to chase you in April.
Every six months, we generate three valuations per property: income approach using your live NOI and submarket cap rates; sales comparable approach against recently closed comps; and a replacement-cost sanity check. The methodology is documented and defensible — useful for refinance prep, estate planning, and disposition timing.
Technology
No. The owner dashboard is web-based and read-only — log in, see everything. Monthly statements still arrive as PDFs in your inbox if you prefer. We do the work; the technology just makes the work better.
Yes. We use enterprise-grade encryption in transit and at rest, role-based access controls, and audit logging on every data access. No owner data ever leaves the platform. We do not sell or share data with third parties.
Monthly: CPA-signed income statement, balance sheet, cash flow, and rent roll. Quarterly: business review including NOI trend, valuation update, vendor cost variance, tenant health, and a forward-looking capex plan. Annually: portfolio wealth report and tax-ready package for your CPA.
Pricing
Pricing is a percentage of effective gross income (EGI), scaled to portfolio size. For most owners, the all-in fee replaces what they previously paid separately for PM, bookkeeping, CPA, and tax preparation — at a comparable or lower total spend, with materially more service. Exact pricing is shared during the consultation.
No. The management fee covers all 13 bundled services. Capital project supervision is billed at a transparent percentage of project cost — lower than a third-party PM markup. We don’t take vendor kickbacks, insurance broker commissions, or referral fees from outside parties.
Twelve months initial term, then month-to-month with 60-day notice. We don’t lock owners in. The retention rate speaks for itself.